CPCATS Success Stories
These case studies highlight real situations where CPCATS helped clients move from confusion and stress to clarity and compliance.
Messy Situation Fixed – Multiple Years Behind
The Situation
A client arrived years behind on tax filings with missing documents and ongoing CRA notices.
What CPCATS Did
• Reconstructed records
• Filed outstanding returns in sequence
• Communicated with CRA when authorized
• Built a forward compliance plan
The Result
The client became current, reduced penalties where possible, and regained financial stability.
Client Impact
Stress decreased and the client now files annually with confidence using remote support.
Disability Tax Credit (DTC) Success
The Situation
Clients living with medical conditions were unaware they qualified for the Disability Tax Credit and were struggling financially.
What CPCATS Did
• Screened eligibility
• Coordinated medical practitioner forms
• Prepared and submitted DTC applications
• Requested adjustments for prior years when applicable
The Result
Clients received retroactive refunds and ongoing tax relief.
Client Impact
For many, this provided critical financial support during difficult periods.
Community Support – CVITP Program
The Situation
Many low‑income individuals needed tax filing support but could not afford standard preparation fees.
What CPCATS Did
• Participated in community volunteer tax programs
• Provided low‑cost and free filing where eligible
• Helped clients access benefits and credits
The Result
Clients received refunds and government benefits they relied on.
Client Impact
Improved financial stability and access to essential programs.
CRA Panic Support Page Content
When clients receive CRA letters, the situation often feels urgent and overwhelming.
CPCATS helps by:
• Explaining CRA requests clearly
• Gathering documentation
• Preparing responses
• Communicating with CRA when authorized
• Creating a plan to prevent future issues
Clients move from panic to clarity with structured support and clear next steps.
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